Terms of service

Terms & Conditions

Overview

Welcome to OlivaFlora! This website is operated by OlivaFlora. Throughout the site, the terms “we,” “us,” and “our” refer to OlivaFlora. By accessing or using our website and services, including purchasing our products, you agree to be bound by the following Terms & Conditions (“Terms”), including additional terms, policies, and notices referenced herein.

These Terms apply to all visitors, including browsers, customers, vendors, merchants, and content contributors. If you do not agree with these Terms, you may not access the website or use any of our services.

Our store is powered by Shopify Inc., providing us with the e-commerce platform that allows us to sell our products and services to you.

We may update these Terms at any time, and it is your responsibility to review them periodically. Continued use of our site after any changes constitutes acceptance of those changes.

1. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction or have obtained consent from a legal guardian.

You may not use our products or website for any unauthorized or illegal purposes. Any violation of these Terms may result in immediate termination of your access to our services.

2. General Conditions

  • We reserve the right to refuse service to anyone, at any time, for any reason.

  • Your personal information (excluding credit card data) may be transferred unencrypted over networks. However, all payment details are encrypted for security.

  • You agree not to reproduce, copy, sell, or exploit any part of our service without our express written consent.

3. Accuracy & Completeness of Information

We make every effort to ensure the accuracy of product descriptions and website content, but we cannot guarantee that all information will be error-free, complete, or current. We are not responsible for reliance on outdated or incorrect information.

4. Pricing & Service Modifications

  • Prices for our products may change without prior notice.

  • We may modify or discontinue products or services at any time, without liability to you or third parties.

5. Products & Services

  • Certain products may be available exclusively online and are subject to our Return Policy.

  • We reserve the right to limit the sales of our products to individuals, regions, or jurisdictions.

  • We strive to display product colors and images accurately, but we cannot guarantee exact color matching across devices.

6. Billing & Account Information

We reserve the right to refuse or cancel orders at our sole discretion, including those placed under the same account, payment method, or shipping address. If changes occur, we will notify you via email or phone.

You agree to provide up-to-date, complete, and accurate billing and shipping information.

For more details, please review our Return Policy.

7. Third-Party Services & Links

We may offer third-party tools and content for convenience. We are not responsible for monitoring or controlling third-party services, and you use them at your own risk.

Links to third-party sites may appear on our website. We do not endorse or assume responsibility for the content, policies, or transactions of third-party websites.

8. User Content & Feedback

By submitting reviews, comments, or feedback, you grant us the right to use and distribute your content without restriction.

We reserve the right to remove any content that is offensive, unlawful, defamatory, obscene, or otherwise objectionable.

9. Personal Information

Your submission of personal information is governed by our Privacy Policy.

10. Errors & Omissions

We reserve the right to correct any pricing, product description, or availability errors and to cancel any affected orders.

11. Prohibited Uses

You may not use our site or services for:

  • Illegal activities

  • Violating intellectual property rights

  • Discriminatory, abusive, or harmful behavior

  • Spamming, phishing, or hacking

  • Disrupting website security

Violation of these terms may result in immediate termination of your access.

12. Disclaimers & Liability Limits

  • Our products and services are provided “as is” and “as available.”

  • We do not guarantee uninterrupted, error-free access to our site.

  • We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our site or products.

13. Indemnification

You agree to indemnify and hold OlivaFlora, its affiliates, employees, and partners harmless from any claims arising from your violation of these Terms.

14. Severability

If any provision of these Terms is found unenforceable, the remaining Terms will still apply.

15. Termination

We may terminate your access to our website and services at any time if we suspect you have violated these Terms.

16. Governing Law

These Terms shall be governed and interpreted under the laws of the United States.

17. Changes to Terms

We reserve the right to update these Terms at any time. Please check this page periodically for any changes.

18. Accessibility Commitment

OlivaFlora is committed to accessibility and inclusivity. We strive to make our website user-friendly and compliant with ADA guidelines. If you encounter accessibility issues, please contact us.

19. Contact Information

For questions about these Terms, contact us at support@olivaflora.com.